Frequently Asked Questions

Everything you need to know about shopping with Kashkha

What is the standard delivery timeframe for my order?

We offer domestic shipping within 3-5 business days and international shipping within 7-10 business days, depending on your location and customs processing.

How can I track the status of my shipment?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery, provided the items are unworn, have all original tags attached, and are in their original packaging.

Which payment methods do you accept?

Kashkha accepts all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay.

How do I ensure I am choosing the correct size?

Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements against our guide to ensure the perfect fit for our modest fashion silhouettes.

Are the colors of the products accurate on the website?

We strive to display our garment colors as accurately as possible. However, due to variations in monitor settings and studio lighting, slight discrepancies may occur.